Security
Security is built into every layer of VConnector. From encryption at rest to isolated, per-account data, we take protecting your contact center data seriously.
Security Practices
Account Isolation
Complete data isolation between accounts with per-account access controls. Each account's data is kept separate and inaccessible to others.
- Per-account access controls
- Workspace-scoped access
- Zero cross-account data leakage
Encryption
All data encrypted in transit and at rest using industry-standard algorithms.
- TLS 1.3 for all connections
- AES-256 encryption at rest
- Encrypted secrets management
- All connections over SSL
Compliance & Standards
The controls we operate today, and the frameworks they map to.
GDPR
Data processing agreements, right to deletion, data portability
CCPA
California consumer privacy rights implemented
HIPAA
VConnector does not process PHI by default; BAA available for Enterprise
Encryption at rest
AES-256 for every stored credential and secret
Access control
Role-based staff permissions and per-workspace isolation
Audit trail
Every sync recorded with payload, status and timestamp
Responsible Disclosure
We take security vulnerabilities seriously. If you discover a security issue, please report it responsibly.
Security Email
security@vconnector.ioPGP Public Key
View PGP KeyPlease include: affected component, steps to reproduce, potential impact, and suggested fix (if any). We aim to respond within 48 hours.