Privacy
Policy
Your privacy matters. This policy explains what data we collect, how we use it, and your rights.
Information We Collect
We collect information you provide directly (account details, billing info, support communications), data from your connected dialer and CRM (call results, lead data), and usage data (feature usage, performance metrics, login history). We do not sell your data.
How We Use Your Information
To provide and improve our service, process transactions, send service notifications, respond to support requests, comply with legal obligations, and prevent fraud. We use aggregated, anonymized data for product analytics.
Data Sharing
We share data only with: service providers who process data on our behalf (hosting, payments, email) under written data-protection agreements; legal authorities when required by law; and with your explicit consent. We never sell data to third parties.
Data Retention
Account data retained while account is active. Call and lead data retained per workspace configuration (default 90 days, configurable up to 7 years). Deleted within 30 days of account closure or deletion request. Backups retained up to 90 days.
International Transfers
Data processed in the US and EU. Standard Contractual Clauses in place. You can request EU-only hosting on Enterprise plans.
Security Measures
TLS 1.3 encryption in transit, AES-256 at rest, per-account data isolation, role-based access, audit logs, regular penetration testing, and incident response procedures. See our Security page for details.
Cookies & Tracking
We use essential cookies for authentication and session management, analytics cookies for product improvement (opt-out available), and no third-party advertising cookies. See our Cookie Policy for details.